MaxNovel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how Feel Refreshed Studio Limited collects, uses, and safeguards the information you provide through the MaxNovel mobile application and related services (the "Platform").
1. INFORMATION WE PROCESS
To provide a seamless reading experience and maintain your account, we collect the following categories of data:
Account Data: When you register, we may collect your username, email address, age, and gender to personalize content.
Device & Technical Data: We automatically collect IP addresses, device identifiers (such as GAID/IDFA), operating system versions, and network types.
Usage Information: We track your reading progress, book preferences, and interaction with various features to improve our service algorithms.
Payment Data: For in-app purchases, transactions are handled by third-party processors (Apple/Google). We retain records of transaction IDs and amounts to credit your account but do not store full credit card details.
2. PURPOSE OF DATA USAGE
We use the collected information to:
Verify your identity and provide technical support.
Deliver age-appropriate literary works.
Analyze platform performance and develop new features.
Prevent fraudulent activities, especially regarding reward tasks and virtual incentives.
Serve relevant advertisements through our partners, ensuring a customized user experience.
3. DATA SHARING & DISCLOSURE
We do not sell your personal data. We may share information under these circumstances:
Service Providers: With trusted third-party partners who assist in app hosting, data analysis, and payment processing.
Advertising Partners: We share non-sensitive identifiers (like IP and GAID) with ad networks to deliver personalized ads.
Legal Necessity: When required by law, regulation, or a valid governmental request to protect the safety of our users or the public.
4. DATA SECURITY
We implement industry-standard encryption and organizational measures to protect your data from unauthorized access or disclosure. Access to personal information is strictly limited to employees who require such data to perform their professional duties.
5. YOUR RIGHTS AND DATA DELETION
You have the right to access, update, or delete your personal information at any time.
In-App Deletion: You may trigger account deletion directly within the App settings.
Request via Email: You may contact us at hkrongling@berryreels.com to request the removal of your data.
Note: Certain data may be retained for a limited period if necessary for tax, legal reporting, or anti-fraud purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
MaxNovel utilizes cookies and similar mobile tracking technologies to analyze trends and manage the Platform. These tools help us understand user behavior and optimize our advertising campaigns. You can manage your tracking preferences through your mobile device settings.
7. THIRD-PARTY LINKS & ADVERTISING
Our Platform contains links to third-party services and advertisements. These external entities have their own privacy policies. We encourage you to review them, as we do not exercise control over their data processing practices. Our partners may use cookies or web beacons to measure ad effectiveness.
8. UPDATES TO THIS POLICY
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon being posted within the App. Your continued use of MaxNovel signifies your acceptance of the updated terms.
9. GOVERNING LAW
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region, including the Personal Data (Privacy) Ordinance (Cap. 486).
10. CONTACT US
If you have questions regarding your privacy, please contact our Data Protection Officer at: Email: hkrongling@berryreels.com